MOHSP (Course 400) – Module 5 Exam

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Question 1 of 9

1. Question
If the public is NOT outraged about a risk and they should be, what approach should the organization take, according to Sandman?
- A) Use precaution advocacy to increase the public’s awareness through appropriate information.
- B) Apply outrage management to decrease the public’s outrage through appropriate information.
- C) Hire a Hollywood actor or a high-profile person to promote your cause.
- D) Avoid taking any action, as you should never deal with an angry public.
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Question 2 of 9

2. Question
Which of these terms does Kasperson promote in his communications theory?
- A) Risk amplification and attenuation.
- B) Risk assessment and amplification.
- C) Risk assessment and hazard communication.
- D) Risk attenuation and assessment.
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Question 3 of 9

3. Question
Which of the following groups are affected by ripple effects in Kasperson’s framework?
- A) Society, stakeholder, professional, and local community groups.
- B) Local community and professional groups only.
- C) Directly affected persons of a risk event.
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Question 4 of 9

4. Question
What does SWOT stand for?
- A) Sturdiness, weaknesses, opinions, thoughts.
- B) Strengths, weaknesses, opportunities, threats.
- C) Strengths, worldliness, opinions, threats.
- D) Staff, workers, opportunities, termination.
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Question 5 of 9

5. Question
Which of the following affects risk perception?
- A) The degree to which a risk is taken seriously.
- B) The degree to which a risk is understood.
- C) The degree to which a risk will turn into a risk event.
- D) The degree to which a risk is ignored.
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Question 6 of 9

6. Question
What is the definition of risk communication?
- A) The exchange of information about the existence and level of risk.
- B) The one-way flow of information provided from the organization to the public.
- C) Feedback from the community to the organization about their concerns.
- D) The downplaying of a risk to protect the interests of the organization.
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Question 7 of 9

7. Question
How does Health Canada define ‘strategic risk communications’?
- A) The provision of limited information to the stakeholders by an organization.
- B) The interaction with stakeholders supported by appropriate information.
- C) The provision of skillful and limited information to the public.
- D) The exchange of all facts and technical information at a community meeting.
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Question 8 of 9

8. Question
Which statement defines the difference between risk and crisis communication?
- A) Risk communication relates to assessing workplace hazards; crisis communication relates to liaising with responders.
- B) Risk communication relates to what could happen; crisis communication relates to what is happening.
- C) Risk communication relates to what is happening; crisis communication relates to what could happen.
- D) There is no difference between risk and crisis communication, as they are identical.
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Question 9 of 9

9. Question
What does Sandman’s term ‘outrage factors’ refer to?
- A) The human emotions that increase or decrease the level of outrage.
- B) The human emotions that only increase the level of outrage.
- C) The perceived risk that increases the level of outrage.
- D) The human emotions that only decrease the level of outrage.
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