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MOHSP (Course 400) – Module 7 Exam

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Question 1 of 8

1. Question
What is meant by ‘examining the distinction of a proposed change’?
- A) Studying what is obviously different when the change is implemented.
- B) Looking at what is significant about the change.
- C) Considering the rewards an employee will receive when the change is implemented correctly.
- D) Finding opportunities for proactive processes.
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Question 2 of 8

2. Question
Which of the following is a method to reduce employee resistance to change?
- A) Counterchanges.
- B) Communication.
- C) Consequences.
- D) Classification.
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Question 3 of 8

3. Question
When would you not use an MOC procedure?
- A) When installing new equipment.
- B) During emergencies.
- C) When implementing new safe work procedures.
- D) When changing set points that are within the safe operating limits.
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Question 4 of 8

4. Question
Why must workplace change be managed?
- A) Because any change to the design, hardware, people, and procedures can introduce new risks.
- B) Because restructuring is every organization’s most frequent change that must be addressed.
- C) Because change always results in negative outcomes and must be kept from occurring at all costs.
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Question 5 of 8

5. Question
Which of the following is a key principle for managing change?
- A) Executive logic can be used to win employees over to change.
- B) Executives own the process and tell employees how to react.
- C) All changes will be enacted or implemented with a single notice.
- D) Employees must understand the purpose for change, and communications will consider their needs.
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Question 6 of 8

6. Question
Which of the following are the steps used in Lewin’s refrigerator model?
- A) Unfreeze, change, and refreeze.
- B) Unfreeze, melt, and move forward.
- C) Freeze, change, and return to set point.
- D) Freeze, melt, and change.
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Question 7 of 8

7. Question
Which of the following is part of the ‘change’ step in Lewin’s model?
- A) Providing training to employees who are struggling with change.
- B) Not overloading employees with too many changes at one time.
- C) Starting with the largest change so the rest of the changes will seem easy.
- D) Starting with obtaining commitment from the lowest employee.
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Question 8 of 8

8. Question
How should you address the unintended consequences of a change in the workplace?
- A) By providing additional training to all employees.
- B) By supplying more personal protective equipment.
- C) By using a model that examines the impact on the environment, people, hardware, and procedures.
- D) By disciplining employees for not following the new procedures.
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